Frequently Asked Questions

Yes. We will always have the lowest prices compared to the agents and websites offering our villas. On top of that we include a free transfer in a mini-van from the airport to our villas that can accommodate 8 guests in total

For larger groups, do contact us directly.

Yes. When booking directly through our website you will be able to pay with your credit card, we will charge your card automatically 30 days prior to arrival.

Please note the owner of the card who pays, has to be one of the travellers checking in.

You also have the option to pay by bank transfer or PayPal.

Payments via Paypal or Creditcard may be subject to a conversion fee which varies depending on which currency you use and your own bank.

If you prefer to make the payment via a bank transfer, please contact us directly at contact@himmapanavillas.com

Yes. You will be able to use all major credit card brands to pay at our reception. A bank fee of 3% is added to all credit card payments when using the credit card machine in the reception.

Yes all utilities are included in the price. There are no additional cost for renting our villas for short term.

In the event, we have a promotion for longer stays of more than 28 days, we may have other conditions that always can be viewed under terms and conditions of the promo

Check in & Check out

Check in: 3pm Check out: 12pm Early check-in and late check out is subject to availability on the relevant day. Additional fees may apply. Please contact us for further information. All guests must provide a valid passport upon check in.

Cancellation policy

Credit card

For payments via credit card, your card will first be charged 30 days prior arrival, therefore you can cancel free of charge up to 30 days prior arrival
Bookings inside 30 days prior arrival will be charged when the booking has been made. No refund for bookings cancelled, or made, inside 30 days prior arrival.

Note, the credit card used for the booking has to be of one of the travellers checking in

PayPal
For payments via PayPal, we require full payment when the booking is made.
Full charge, minus transfer fee, will be refunded if the booking is cancelled 30 days prior arrival.
No refund for bookings cancelled, or made, inside 30 days prior arrival.

Security deposit

A security deposit of 5,000 Baht will be collected upon check in. If nothing has been damaged upon check out the full security deposit will be released. The security deposit can also be paid in your own currency if needed.

Other

Parties and events are not allowed. Pets are not allowed. Smoking inside our villas is not allowed, but you are of course welcome to smoke outside. Please contact us for specific requests.

Yes. We are happy to arrange an additional folding bed in the villa. The cost of an additional bed is 1,000 Baht per night.

Yes, babycots and baby high chairs can be arranged for a fee of 500 baht per night

These items are subject to availability, so do let us know in good time so we can reserve the items for you

Upon arrival, we will need a valid passport from every person staying, to comply with Thai law and immigration rules and regulations.

An early check in or late check is subject to availability and comes with an extra charge which depends on what time you would like to check in early/check out late.

Inquiries about early or late check out is to be made in good time to ensure we availability, and can be done by contacting us directly

You are always welcome to store your luggage with us for free if needed.

Yes. We accept several different Cryptos. Please contact us for further information.

Himmapana Villas [See Google Maps location]

Himmapana Villas – Terraces [See Google Maps location]

Himmapana Villas – Hills [See Google Maps location]

Capucine Villas By Himmapana [See Google Maps location]

Kamala Beach is about 5 mins drive from all resorts.

Patong Beach is about 15-20 minute drive from Kamala.

Phuket International Airport is about 40 mins drive from Kamala

Yes. Whether you are arriving in Phuket airport or coming from another hotel we are happy arrange transportation for you.

Psst, for direct bookings we offer free pick up from Phuket International Airport to our villas. Free pick up limited to 1 minivan and a maximum of 8 people, for larger groups please contact us

Transport back to the airport is charged at 1000 baht for a minivan that can accommodate up to 8 people

Himmapana Villas is located 900 meters from the beach where all the shops and restaurants are.

400 meters from the resort you will find small local restaurants, small shops, and a very good nice little cozy coffee bar called Memory Cafe

Himmapana Villas has a reception that is open from 7 am to 8 pm and our security is on-site from 7 pm to 7 am

Himmapana Villas – Terraces is located in the hills of Kamala, 1.4 kilometres from Kamala Beach where you will find a great selection of restaurants and shops

The project has 24/7 onsite security

900 meters away from the resort you will find local coffee shops, restaurants and small shops

Capucine Villas is located in the hills of Kamala, 1.3 kilometres from Kamala Beach.

850 meters away from the villas you will find local coffee shops, restaurants and small shops

Himmapana Villas – Hills is located 1.2 kilometers from Kamala beach

850 meters away from the resort you will find local coffee shops, restaurants and small shops

The reception is open from 7 am to 8 pm

Our security is on-site from 7 pm to 7 am

Yes, we have a free shuttle that drives to and from Kamala beach everyday from 9 am to 7 pm upon request

The shuttle can be booked via the in-house iPad or by informing our reception.

As the shuttle can be busy at times, please arrange the shuttle in good time for a smooth ride

All our pools are 1,4 meters deep

To ensure a clean and safe swimming experience for everyone, we kindly ask you to follow a simple yet important guideline:

please shower and remove any sunscreen or lotions before entering the pool. Sunscreen affects the pool’s pH balance and water quality, especially when it is not water-resistant or FDA-approved

No. Unfortunately we do not offer BBQ for safety reasons. All villas do have a fully equipped kitchen though.

Yes. All villas have super fast Fiber Internet.

Our occupancy for each villa types is as follows

2 Bedroom – 4 guests

3 bedroom – 6 guests

4 bedroom – 8 guests

5 bedroom – 10 guests

The villas are designed for the number of guests above to ensure maximum comfort, but if needed, we do allow 2 extra guests per villa type – this comes with an extra charge of 1000 baht per night per extra guest

The fee for this can be paid at check in

Do make sure to inform us about this before check in

No. We do not accept parties or events at our villas.

We do not accept any noise inside or outside of the villas after 10pm. All of our villas are located in residential areas.

It depends on which agent you have booked through.

For bookings directly through our website, we do collect a deposit. Prior to given access to our villas we will collect a security deposit of 5,000 Baht or equal value in any other currency.

Another option is we keep your passport for the duration of your stay. Upon check out, if nothing has been damaged in the villa, the full deposit will be paid back.

One bed in each villa can be separated into 2 twin beds for all Himmapana Villas and Himmapana Villas Terraces Villas with the exemption of the 4 bedroom villa at Himmapana Villas – Terraces

For the Capucine Villas and the Capucine Type A and Type B at Himmapana Villas – Hills, the option to split one of the beds into two, is not a possibility.

There is no smoking allowed inside any of our villas. Breach of this may result in a fine of 10,000 THB. Smoking is allowed in all outdoor areas, but please note any damage or burn marks to the outside cushions or furniture will be subject to a damage fee.

We do unfortunately not offer floating breakfast.

Our power plug sockets can accomdate type A, B, C, F and O. The standard voltage is 220 V and the frequency is 50 Hz.

There are no speakers in our villas.

The pools are not heated due to the all year-warm climate in Thailand

The reception at Himmapana Villas is open from 7 am to 8 pm.

Capucine Villas and Himmapana Villas – Terraces do not have an onsite reception.

The reception at Himmapana Villas – Hills is open from 7 am to 8 pm.

We connect via Whatsapp with all our guests at check in, so in the event you need any assistance, you are always welcome to chat with us.

Yes. You can book lots of tours directly through us before you arrive in Phuket.

Our selection can be viewed here.

Experiences

Yes. We work with the best restaurants in Kamala to provide authentic Thai food and breakfast.

Yes. You will be able to use all major credit card brands to pay at our reception. A bank fee of 3% is added to all credit card payments when using the credit card machine in the reception.

Upon check in your will be given an Ipad. From the Ipad you will be able to order breakfast, lunch, dinner, in-house massage, taxi services and much more.

We clean your villa every day and we change the bed linen and towels every second day.

In the event, we have a promotion for longer stays of more than 28 days, we may have other conditions that always can be viewed under terms and conditions of the promo

Yes. Simply drop off your laundry at our reception and we will give it back to you the following day.

Our laundry service is surcharge, and we charge 120 baht per kilo for wash only, and 170 baht for wash and ironing

Tours can be cancelled more than 24 hours before departure.

A private chef can be arranged for your stay, we work with local chefs that specialize in Thai food.

For us to customize your experience, please connect with our reception team via WhatsApp on +66 93 576 9197

We use WhatsApp and Line as well (Line id himmapana1)

Below you will find the fee for the private chef per day, please note this price does not include the cost of groceries etc as it varies depending on your needs.

Breakfast

4 people or less – 3,000 baht

5-9 people – 3,500 baht

10 or more – 4,500 baht

Lunch

4 people or less – 3,500 baht

5-9 people – 4,000 baht

10 or more – 5,500 baht

Dinner

4 people or less – 4,000 baht

5-9 people – 4,500 baht

10 or more – 5,500 baht

All-day private chef (Breakfast – Lunch – Dinner)

4 people or less – 5,500 baht

5-9 people – 7,500 baht

10 or more – 9,000 baht

The chef we work with is subject to availability and it required to arrange this in good time to ensure the chef is available

Yes, we have a free gym that is open 24/7 at Himmapana Villas – Hills.

All guest who stay in one of our villas have access to it, and our shuttle can take you there.